EFFECTIVE WHEN PAID PLANS LAUNCH · AUGUST 21, 2026

Refund Policy.

ClearLedger does not currently offer paid checkout. This Policy will apply when paid subscriptions or credits become available, unless a checkout page presents different terms before purchase.

Summary: first subscription payments are refundable within 7 calendar days. Renewal payments are refundable within 48 hours only when the account has not processed a PDF after renewal. Applicable law may provide additional rights.

1. Canceling a subscription

You may cancel a subscription before its next renewal date to stop future charges. Access to paid features ordinarily continues through the end of the paid billing period. Cancellation by itself does not refund a prior charge.

2. First subscription payment

You may request a full refund of your first subscription payment within 7 calendar days after the charge. This first-payment window applies once per customer.

3. Subscription renewals

You may request a full refund of a renewal charge within 48 hours after renewal only if no PDF has been processed through the account after that renewal. Once the service has been used after renewal, the renewal is non-refundable except where required by law.

4. One-time credits

An unused one-time credit purchase may be refunded within 7 calendar days. If any credits from that purchase have been used, the purchase is non-refundable except where required by law. Promotional or free credits have no cash value.

5. Duplicate, incorrect, or unauthorized charges

Contact us promptly if you believe a charge is duplicated, incorrect, or unauthorized. We will investigate and correct confirmed billing errors. We may request transaction details and reasonable identity or account verification.

6. How to request a refund

Email tom0909532638@gmail.com with the subject “Refund Request” and include:

The email address associated with the purchase.
The charge date and amount.
The invoice, receipt, or transaction identifier.
A short explanation of the request.

We aim to acknowledge requests within 5 business days. Approved refunds are sent to the original payment method. Posting time is controlled by the payment provider and financial institution.

7. Exceptions and statutory rights

We may deny requests involving abuse, fraud, chargeback misuse, or repeated purchases and refunds. Nothing in this Policy limits refund, cancellation, or consumer rights that cannot be waived under applicable law.

8. Contact

Billing and refund questions may be sent to tom0909532638@gmail.com.